Account information (name, email, phone). For drivers: CDL, DOT medical, insurance, and other credential documents, plus equipment and operating-authority details. For posting companies: company name and MC/DOT numbers. Load details, in-app messages, and payment information — payment details themselves are handled directly by Stripe, our payment processor; LocalHaul does not store your full bank account or card number.
To operate the marketplace — matching loads to drivers, reviewing submitted credentials, processing payments, and letting you message the other party on a load. We also use it to communicate with you about your account and to improve the product.
With Stripe, to process payments and payouts. With the other party on a load, to the extent needed to run it — for example, a poster and the driver assigned to their load can message each other and see relevant contact details. We do not sell your information to third parties.
We keep account and load data for as long as your account is active, and as needed afterward for legal, tax, and payment recordkeeping.
You can update most of your account information directly in the app. To request access to or deletion of your data, contact us (see below).
This site uses basic, privacy-respecting analytics (Cloudflare Web Analytics) to see how many people visit — no third-party ad tracking.
We take reasonable measures to protect your information, but no method of storage or transmission is 100% secure.
This policy may change as the product develops. Material changes will be posted here with an updated date.
Contact information will be added here once a support channel is set up.